Iberostar shares many of its facilities -- among them two pools, several a la carte restaurants, a kids' club, and a gym -- with neighboring Iberostar Dominicana, an almost mirror image of Punta Michael from La Espanola is also fantastic, very attentive and great demeanor. The rooms were nice, big and clean, although somewhat plain and not particularly luxurious. Both were very nice and seemed to enjoy their jobs very well. Our guests praise the pool and the helpful staff in our reviews. The staff for the most part is great. The Iberostar Punta Cana is a 5-star all-inclusive hotel. Thank you for bringing this to our attention, and we are sorry for any inconvenience caused. Stay at this 5-star luxury property in Punta Cana. At Iberostar we aim to please our guests in all aspects, so we will take note of your suggestions and will study the viability of extending our range. Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Best Regards, Online Quality Manager Iberostar Punta Cana, This was our 4th visit to Iberostar Punta Cana in 2 years, a wonderful resort with the most wonderful staff. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No mosquito net and the patio door was missing the exterior handle. At other resorts you have to pay extra for the luxurious beds and cabanas by the beach, but at Iberostar, they were plentiful and available to all. We went to Buffet Higuey more often than not but there is also Hispaniola on the Dominicana side. Normally I would stay at the Reserve Paradisus Punta Cana, but it was all booked up so I turned to look for 4-5 star place which would offer 2 bedroom suite. We missed the Dominican show but it seems that it was excellent and very colorful. Thank you again for sharing your motivating comments and we look forward to your next visit in may to our hotel. Iberostar Punta Cana. Room with a private balcony with garden view. Bartenders were all very pleasant. Own or manage this property? Also, nobody was able to tell us which restaurants were open and when. Our entire stay was stress-free and we made some great memories - we shall return, we are not sure when but soon we hope. The Asian restaurant was very nice but the food average. By no means its a 5 star place as they advertise on their own website (btw booked directly with them). Which popular attractions are close to Iberostar Punta Cana? have the option to play games, play volleyball or football or the beach or simply have a drink and watch - some of the highlights of our holiday came from the entertainment team - especially the wonderful 'Bruno Mars' and the 'father' of the group who checked on us everyday. There were always employees sweeping the sand. We follow all health and safety guidelines and inspections and we are sorry that this made your holiday with us less than perfect. Javi, a smiley and energetic reception team member made us feel comfortable and safe as soon as we arrived which was lovely after such a long trip. We were allowed to use the two buffets (Punta Cana and Dominicana) and the performance hall was located on the Dominicana side (as well as the casino and disco. 4-night All-Inclusive Stay with Spa, Golf, Tours and more at Iberostar Selection Bávaro for 2 in Junior Suite 4 Nights All-Inclusive Stay in Punta Cana for two $2,240 The food was good and one of the highlights of the experience. This was our first time to Punta Cana and we where not disappointed. There were numerous water stations where we could refill our water and ice whenever we wanted. Claim your listing for free to respond to reviews, update your profile and much more. Great experience and the staff were. Make reservations at reception upon arrival. Alguns dos nossos hotéis são só para adultos Still having same problem tempreture in the room barely gets below 30 of Celcius . Confirmation that we were able to exceed your expectations is spectacular news for us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We ate in the American Diner - it was ok. We preferred the buffet so decided not to try the other restaurants but we heard good things about the seafood on the beach. Occupancy limits :- 3 adults, 2 children, 4 total combined. more. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We thank you once again for your opinions, the ones we hace shared with management. If Iberostar is reading this, please just get your act together with your room service ;), Dear Guest, Thank you for staying at our hotel and for sharing this outstanding review. Carretera Arena Gorda Playa Bávaro, Punta Cana, Bavaro, Punta Cana 23000 Dominican Republic, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. The grounds are very well kept .The beach and pool areas are nice if you can find a spot to sit. Your praises will serve as an added inspiration for our entire team to consistently maintain the high standards of excellence which you have experienced during your stay with us. We are happy to learn that many aspects of your stay was up to your expectations, and we thank you for highlighting some of them, such as: our gastronomic offer at our romantic suite, our beach buffet and of course our steakhouse. A lovely and special touch, thank you Kathryn. Iberostate Bavaro Golf & Club, Punta Cana: Hours, Address, Iberostate Bavaro Golf & Club Reviews: 4.5/5 I have never been sick at a resort before this one in over 30 years. We would like to extend our apologies for any failure committed by our concierge who, as per your words did not acted in line with our standards of service and attention. Sometimes, it was the pleasantries were laid on a bit too thick in my opinion. Must book). Nevertheless, we are sorry for the other aspects where we could not exceed your expectations. Very great service and always with a smile. I want to be fair with my review of this place, so I'll sum it up in case you don't want to read the entire thing. The bedroom is not a huge deal to us as we only spend time in there to shower and sleep. … We were allowed to use the two buffets (Punta Cana and Dominicana) and the performance hall was located on the Dominicana side (as well as the casino and disco. Anything needed was promptly attended to. Our journey was stress-free and we were greeted so warmly - smiles and a cocktail awaited us. I can say with 100% honesty that during our 7-night stay they literally did not get our room service order correct a single time. We would like to express our thankfulness for such a detailed review, it is full of important remarks which will help us to take the correct way in order to improve our service. The maid did a great job. Kind Regards, Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Resorts on the Ocean in Dominican Republic, Hotels with Free Wifi in Dominican Republic, Hotels near Punta Cana auf Deutsch Einfach Schone Ausfluge. Was due to write this previously, however, time flew and passed quickly. As, Dear guest, First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Punta Cana on this fourth ocassion and we want to thank you for sharing your experience with others. This was our 4th visit to Iberostar Punta Cana in 2 years, a wonderful resort with the most wonderful staff. Iberostar Bávaro Golf Club - Just moments away from the beaches of Punta Cana, this Dominican Republic golf course is a gem among gems. No matter the occasion, this Dominican paradise is the perfect backdrop for creating memories that last a lifetime. We are delighted to learn that you have been overall impressed with the quality of our facilities and service offered. See more questions & answers about this hotel from the Tripadvisor community. We hope that you had a pleasant journey home and once more, we thank you for your feedback. 5 classificações de 5. Response from QualityManagerDR, Quality Manager DR at Iberostar Punta Cana. newer had this problem before. Rooms come with a flat-screen TV. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic. Warmest regards, Quality Manager Online Coral Level by Iberostar Selection Bavaro, Stayed in November, 2019. The lay out felt comfortable and everything was a short walk away. The gardens were absolutely beautiful. Thank you for highlighting that we are managing excellent measures for the "new normal" as we have put in place over 300 hundred measures attending the advice of our Medical Advisory Board, which implemented ensuring that enjoyment is not sacrificed despite our high safety standards. Dear Guest, Thank you for taking out of your time to share your experience on TripAdvisor regarding your stay at our hotel. The buffet was good but redundant. Iberostar Punta Cana All inclusive 4-star property with pools, private beach, full-service spa Spend the day relaxing at Iberostar Punta Cana All inclusive's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Once more thank you for choosing us when visiting the area, we all look forward to welcoming you again in the not too distant future. On the beach, we were sitting near the Riu Palace hotel (on the left when facing the sea) so we had the bar, the lunch buffet and the washrooms behind us. We always ate breakfast by the beach instead of the main restaurant as it was peaceful and of course had a great view. Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. We are aware that our hotel is not a new construction and we do our absolute utmost to maintain all areas to provide our guests with clean, comfortable and fully functioning accommodation. Make special memories in the beautiful Punta Cana with Iberostar Grand Bávaro. … Best Regards, Online Quality Manager Iberostar Punta Cana, I'll start with the positives. And you can find them all in an all-inclusive getaway at Iberostar Selection Bávaro. Iberostar Punta Cana is located on the far left of the complex, followed by Dominicana, Selection Bavaro (family) and Grand Bavaro (luxury, the one with the boat). On the other hand, we were unaware that the wet spa was free with our room since it was not written anywhere and our concierge did not see fit to mention it. I had not. Rooms facing the pool may increase the noise levels, Dear guest, We want to thank you for sharing your opinion on Tripadvisor, we are very pleased to read that you had such a pleasant time at our hotel Iberostar Punta Cana. It is open every day of the year. Iberostar Punta Cana, Bavaro: Zobrazte 8 247 recenzí zákazníků, 9 165 fotografií cestovatelů a skvělé nabídky pro zařízení Iberostar Punta Cana, které se v Bavaro umístilo jako 16. z 37 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 The gym is small but quite deserted. Enjoy free breakfast, free WiFi, and free parking. It is great to read that our complex, with a wonderful laid-out was of your liking, including the beach, allowing you to enjoy the perfect environment of enjoyment. Is parking available at Iberostar Punta Cana? Beach restaurant. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,245 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #14 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. The only downside was the room service. What are some of the property amenities at Iberostar Punta Cana? The staff are brilliant - they tend to your every need and query but beyond the reception, the bar, restaurant staff and the entertainment team were spectacular. always friendly and willing to help. J P the Transat rep was amazing, our maid Rudilania kept our junior suite spotless throughout our trip and the room itself was very nice and worth the upgrade. Claim your listing for free to respond to reviews, update your profile and much more. Its exquisite gastronomy and great entertainment make this a very tempting place. The upper middle-range resort has 600 guest rooms. The few times I asked him something, he replied that I was not entitled to it even though it was supposed to be part of the deal. All the staff are enthusiastic and happy to provide you with an excellent service - bar a few that I am sure were just having a bad day. There are more places to choose from in the Bavaro area. Plenty of food with plenty to choose from. The Star Prestige Team was awesome Madelene on arrival and Yohanna at the bar in the lounge where friendly and attentive, The crew at the Beach Erick , Kenny and Alex where always available and attentive to our needs. The Iberostar Punta Cana makes up 427 rooms of a giant, 1,607-room mega-resort that employs more than 2,000 people. Basically a cruise on land, I'd be lying if I said I wasn't disappointed. iberostar punta cana hotel punta cana, punta cana iberostar. Dear guest, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Each room at this resort is air conditioned and features a flat-screen TV. Ok, there are 2 good things about this place: beach itself and WiFi. We did go to the nightclub and the drinks were less well-made but still enjoyable. See 8,247 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. This luxurious hotel is designed especially for vacations for couples and for families with children. The receptionist offered us discount coupons which a priori seemed to be very advantageous but which ultimately were not at all (for example 15%. For tennis, book the day before, rackets and balls available free of charge. When we arrived, there was hardly anyone in the lobby and no one to offer us the expected welcome drink. The waitress found her smile after being tipped. In no way do we want to make the participants feel pressured. We opted for the romantic Star Class suite, Distinction collection. The external medical service that serves us has noticed no increase in this type of case. If your vacation preference is mediocrity, than this is you place. Came with a family to puntacana iberostar hotel coral level. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic - Call Toll Free: 1-888-774-0040 or Book Online -Raymundi from the restaurant by the ocean and pool is fantastic. Once again, we thank you for this complimentary review of your time in our hospitality. Please see our partners for more details. Unlimited refills of popcorn and food are available all day - mainly burgers and hotdogs, chips, salad near the beach and pool. Without being luxurious, I would say that the romantic suite was worth it, for its size but mainly the spa baths and sauna included. Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Which room amenities are available at Iberostar Punta Cana? Although the entertainment team provide activities throughout the day they aren't pushy unless they know you are really willing to join in! The food is edible if bland. The beach was beautiful and clean and the water was clear. Friendly atmosphere. Kind Regards, Quality Manager Iberostar Punta Cana, The complex is very pretty and well laid-out. However, we will take into account your areas of concern. Restaurants & Bars. Note: The IBEROSTAR Punta Cana has 302 standard rooms distributed in two 4-story buildings. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. The Iberostar Bávaro Golf Club is a 72 par, 18-hole golf course, surrounded by lush vegetation and with spectacular views. Dear Guest, Thank you for choosing our destination for your vacation and for taking part of it to let us know your concern,please note that we have inmediately shared this with the management and they will personally contact you to change your perception, our unly purpuse is to create perfect holidays. This golf course in Punta Cana, designed by PB Dye, is just twenty minutes from the airport. There are more places to choose from in the Bavaro area. Each room at this resort is air conditioned and features a flat-screen TV. We recommend calling ahead to confirm details. This is an eco-friendly resort which uses refillable glass bottles for the room and you must refill them yourself, carrying them to the lobby to be refilled over tiles and without them being clean(what could go wrong?) It was nice to. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. Some rooms feature a seating area where you can relax. Iberostar came up as I searched so I went for it. Also, we regret that you have suffered a digestive disorder whilst in our hospitality; we have no medical reports of this type of illness. Regarding our gastronomy service, our expert chefs specialise in providing a wide selection of different hot and cold dishes using fresh and high-quality ingredients for our guests. Taxes and fees that are shown are estimates only. Iberostar Punta Cana is located on the far left of the complex, followed by Dominicana, Selection Bavaro (family) and Grand Bavaro (luxury, the one with the boat). The pools were also quite nice. The lunch buffet on the beach was also very good. Once again, thank you again for you comments. Some rooms feature a seating area where you can relax. in Punta Cana This championship-level golf course was designed by famed designer P. B. Dye, who received many honors. Each time we would have to settle for an incorrect order, or send them back to rectify. Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. The room was large, the bathroom very nice. https://www.iberostar.com/en/hotels/punta-cana/iberostar-punta-cana iberostar punta cana hotel punta cana, punta cana iberostar, Carretera Arena Gorda Playa Bávaro, Punta Cana, Bavaro, Punta Cana 23000 Dominican Republic, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Grossly misleading and fraudulent advertisement, My family and I stayed at Iberostar Punta Cana Feb15-22, 2020. It had a beautiful wildlife fountain with flamingos and other birds. Our concierge seemed very nice and pleasant but completely useless. Then enjoy a meal at one of the property's 9 restaurants. Dining at the 5-star all-inclusive IBEROSTAR Punta Cana hotel represents a true diversity of exciting flavors and cuisines from around the world. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,245 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 38 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. The public toilets are extremely clean. Set in a palm grove. Yes, free parking is available to guests. What are some restaurants close to Iberostar Punta Cana? Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. We do hope though to have another opportunity to host you again as we want you to witness our improvements. From the moment we arrived we were greeted with smiles, a “welcome back”cocktail with the words “Welcome family “ from Janet. The shower, fridge bar and balcony were good. The coffee really leaves something to be desired; it tasted like salt. All we got from him was requests for a meeting to buy a time share. Does Iberostar Punta Cana offer any business services? The drinks were lovely too - we mainly ordered Pina Coladas, Shirley Temples and Rum and coke. Marcamos-lhe quais são os familiares para que possam ir todos. The room was standard but the bed was sooo comfy and was such a great sight at the end of a long day. It is a unique, undulating course with some level ground and features that make for a memorable game, such as lakes, streams, desert-like … Are there opportunities to exercise at Iberostar Punta Cana? Also, hundreds of guests stay with us on a daily basis and so far we have not received comments on stomach problems and the doctor that serves us has not reported any cases, anyway, we are very sorry that this has tarnished your experience. Hotel itself is old and in desperate need for updates, so-called 2 bedroom suite is nothing but 2 regular rooms connected by the door which you will have difficulty closing since its old and out of alignment. Finally, we can assure you that the Vero Water on the property is completely consumable and healthy, it has nothing to do with the water in the sink. We had hoped we could stay in the same room as we had previously and Kathryn the services manager did not disappoint with a lovely spacious room, “Welcome Back “ on our door with lovely welcome gifts. Therefore, we regret that we could not meet your preferences on this occasion. Nearby attractions include Bavaro Beach (1.7 miles), Vivaldi Cigars (4.1 miles), and Escapology (4.2 miles). The sea was beautiful, on one day we had a little rain and it got a bit choppy but it was still lovely to swim in. In conclusion, without being a 5 star (I would rate it 3.5), we had a great week and we would go back. Anyhow, my review: - Room was clean and very well presentable. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,242 traveller reviews, 9,164 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. Some units include views of the sea or garden. discount for a bottle of wine at a restaurant ... but the bottle must cost at least $ 100 ). Will enjoy an endless array of activities at our Star Camp, with a dedicated kids pool playground. Rock golf Club is a must, but Las Vegas was also very good if 3 guys... One available to rectify than 2,000 people access to a pool, and Herman 311 &. Many honors dance every evening to get to know our Club through a presentation Saona island and was!, plants, greenery the expected welcome drink Tripadvisor regarding your stay our... Lying if I said I was n't disappointed rooms feature a seating area where you can find all! 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