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From countries outside USA and Canada. Customer/Shipper/Carrier Support. Comments. You can reduce overhead costs by eliminating (or supplementing) the cost of in-house IT staff. To contact us online, you may use the Inquiry Form. Our experienced Tier 1, 2, 3, and tech engineers are ready to support you 24/7/365. Contact us here! Thank you for contacting us. Carrier Global; Midea Global; Knowledge Center; Follow Us. Phone-based Support - ConnectShip provides phone support for product and integration issues to end users as well as VAR and Certified ConnectShip Integrator Partners. Write the RMA number on the prepaid shipping label, available to download here. Helping you get the right parts, supplies and equipment you need is ours. Our comprehensive tech support will satisfy all of your technology needs. We will direct your message to the appropriate Carrier contact and get back to you as promptly as possible. 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