I recommend letting the tea water slightly cool before adding the tea (Just so it's not scalding), letting the tea steep for 3-5 minutes max, and using the Teavana rock sugar. Starbucks uses the highest quality arabica coffee as the base for its espresso drinks. I'll never purchase from Teavana again. On my order tracking status it stated Ready to Ship. They want to help you. Whether you want to receive 3 teas handpicked by tea experts every month or you want to decide which teas you want to enjoy and how often, Teavana has subscription boxes that suit your needs. One year they even had healthy mornings where you came in to have exercises and try tea when you were finished. We use cookies for analytics, personalization, and ads. Now, my only recourse will be to drive all the way back to the store (the thought of which I dread) or to fill out a credit card claim challenging the charge. The sales rep was helpful but was disappointed in the end when she did not ask for my rewards card. Non-alcoholic. Teavana brings you everything you need to elevate your tea-drinking experience, including the finest teas, a variety of sweeteners, and lovely tea accessories. Very very poor quality. You will not be sorry ordering from Speciateas.com!! But find what you want then look on Amazon for a cheaper price. Ratings, reviews, and information about ToLife White Tea, a Miscellaneous Blend from Teavana. I went crazy a couple times and discovered that not ALL of their teas are great, so it's best to go into the store first, if possible, to try them out. I immediately went to their website, hoping I could contact someone through the website. … Teavana White Chocolate Peppermint – A Delicious Tea Review January 3, 2016 Over the holiday season while I was out doing some Christmas shopping, I happened to walk by a Teavana store in the mall. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Reviewed in the United States on November 10, 2017. I'm fairly certain it's on purpose, because even I know how to make an easy contact link on a website. So I e-mailed Teavana with the above information and never heard back from them.I love Teavana tea (even though it is quite pricey) but the joy of using my pretty, new white tumbler is completely ruined by the non-existent customer service this company provides. I called customer service and after a 40 minute hold (this is within 15 minutes of their customer service line opening) I finally get a representative. I don't believe they know the value of a good client experience. This blend helped me fight off a cold, and I highly recommend! I actually did a timed test with boiling water and thermometer. I just bought two different loose teas at their store, but when I got home, I discovered that one of the teas had not been put into my bag. So build a store within an hour's drive and I might consider it, but with the $150+ I just spent, you're telling me I'm out of luck unless I make a 500 mile trek??? Stay safe with our COVID-19 guide. I drink tea every day and a co-worker let me use theirs and i ordered one the very next day. We’re in this together! I placed an order online at teavana.com for White Chocolate Peppermint tea (on sale for $31.50 but paid $25.07 w/ promo) and added on "Steep it simple" tea sampler (for $13.93). The brand started as a tea company based in Atlanta, GA. Went in to buy my favourite earl grey cream tea. Teavana often had this as a sample tea, and while I’m not a huge fan of either of the individual teas alone, they blend perfectly. I bought 2 tea sets on sale for $29.95 and when I got them they looked nothing like the picture. It's hard to explain but I've been drinking this tea from different stores, restaurants etc for many many years it always tastes the same. Thought I would try this one. Called again, same response - new tumbler is on the way! I was asked if it was an online or store purchase. Teavana Hot Tea Sachets. Learn more. Verified address and contact information. Well, not so much. Teavana ranks 43rd among Tea sites. The price level of this organization is medium according to consumer reviews. Less than half a cup. Our Teas. It is very unfortunate because I do like the quality and the variety of teas they offer. Hey fam! I ordered quite a bit of tea. Reviewed in the United States on January 4, 2016. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. When you shop around for an Old Customer Reviews on a new Teavana Tea Cups, try to read the product reviews. The tea itself is delicious, better than any tea i’ve ever had (and I’ve tried MANY) and is far better than the teavana version that I was searching for. The next day, I got a response stating that the White chocolate tea is out of stock and has been cancelled from my order. My biggest hurdle is sweets cravings, that is where Weight to Go has been helpful. A free inside look at company reviews and salaries posted anonymously by employees. Wonderful, Natural tea..that's more than just Leaves! When asked, they said I had to re-place the order at regular price. BAIT AND SWITCH! ↑About Teavana. Teavana Overview. I was very surprised to see a tea maker is made of plastic that is unable to withstand high temperatures. BREWING INSTRUCTIONS. I also paid $9.99 for expedited shipping. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Learn about our unique coffees and espresso drinks today. The new tumbler DID NOT keep my tea hot as the others. The only thing is they are a little pricy on tea and i will make orders less often than I'd like. I bought 2 ounces of the peach tranquility ($15/2 oz) and beach bellini ($28/2oz) If you need a perspective how much 2 ounces are, here you go. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Very refreshing for a hot tea, and was my staple blend for many years. I was looking for a berry flavored one that Teavana makes. Just the party line repeated over and over. I asked her how could I get my points added and ahe stated I could go to any star bucks and have them added which was an inconvenience to me because I would have to go stand in line at star bucks now to have them transferred needless to say that did not happen because it has already been a long day and I did not feel like standing in line. There's a reason this company has so many 1-star reviews. Big Mistake. Never came. I recently have encountered a problem with the Teavana's teas. But after I left, before they realized my mom was still in the store they huddled in the corner proceeding to talk about how I was attempting to scam their company out of money. I have visited this Teavanna on several occasions. Mom decided to get a few Teavana bottles from Wal Mart so Jay, MJ, and her tried them all together! It keeps giving error messages. By the time I brought it in they said there was nothing they could do because they discontinued that set, fair enough. 205°F Brew Temp. Regardless of the fracturing, this is a good product in that it allows your tea leaves to expand and brew more efficiently (or so I was told...). © 2021 Trustpilot, Inc. All rights reserved. . I have the name of a "ghost" manager but they never got back to me. Also you need 1.5 to 2 teaspoons for 8 ounces of water. I bought this for my partner as a gift because we both love tea, and they are really involved in studying Japanese martial arts and was interested in tea ceremony. I used the Starbucks card to pay for the total of $48.95. Spent over $100. One would think that if there are fifteen minute + wait times every day Teavana would hire new staff to lower this. Not from teavana! Never received a response. To find more information about reviews and trust on Sitejabber.com please visit. She said she could not look up my name. Was so excited to get it but sooooo dissappointed in the product. They were so supportive of any level of exercise we were at. She immediately stopped asking questions about my problem and said that I would have to take it to the store for them to see my receipt. But i love the products. I told them that I bought it in a Cleveland, OH store. I love tea. Teavana, Atlanta: See 5 unbiased reviews of Teavana, rated 4 of 5 on Tripadvisor and ranked #1,965 of 3,937 restaurants in Atlanta. How would you rate this product? Rock sugar is a Non-GMO, low crystallized beet sugar. NADA. The tea is great And the handy tea stepper that automatically pours in your mug or cup when you set it on top. She told me that it didn't matter, that I would need to take it back to the store where I purchased it?!? Teavana ® Craft Iced Tea. Tasted worse. Mango Black Tea. I've also purchased some different Darjeelings for a friend, who said that he enjoyed them. They state that they cannot see my order because it is more than 30 days old. Ordered a tumbler online and before using it was going to wash it and when i pushed the button on the lid it broke. See more ideas about teavana, teavana recipes, tea recipes. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. It soothes my anxiety and is a treat for me to look forward to. It was like talking to an automaton. I'm so upset! Once I jumped down that rabbit hole, there was no stopping my tea obsession from returning with a passion. I really like Teavana teas, I start my day every day with their tea! I ask if I could fax/email my receipt and a picture of the problem. Not a good company to do business with. Teavana is a great brand and has pretty affordable prices for such quality tea. When you call they give you the run around and tell you there are no managers. They very happily and efficiently take my money when I place an order on line or go to the store, but I guess after that, well . The teas come in sealed bags to ensure freshness, and although some folks say it's a bit pricey, I find that the flavors are strong enough for some that you can reuse them. I explained that I lived 4+ hours away and had bought it on vacation for my wife. Teavana is an American tea company, which previously had locations throughout the United States, Canada, Mexico, Puerto Rico, and the Middle East. Tip for consumers:DO NOT USE THIS SITE!! She said "No, I already explained that you must return it to the store, I cannot help you". Disclaimer ***** I purchase all of these items with my own funds! 1.0 out of 5 stars Very disappointed. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I emailed them and they told me they couldn't address my issue over email and told me to call their. When opening the box found that one of my plates was broken. I do not appreciate finding worms in my tea. Excellent Quality, Excellent Customer Service. Their shipping information states that if you order by 12pm, they should have it out that day. or get a new top for it, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. 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